- Out of office hours
- Experienced engineers
- Minimum disruption
Whether you need a one-off emergency repair or regular support on a contract basis, we offer a responsive and professional service for fixing any faults with your electronic security equipment and systems installed by us or those from other providers.
ai security’s excellent customer support includes a dedicated team to take your calls, a 24-hour monitored telephone number and an out-of-hours service so that we’re on hand whenever you need assistance.
Our team of engineers have the experience to diagnose problems that may arise from a vast range of security equipment and we aim to provide you with a solution in a single visit. Where this is not possible, for example, if parts need to be ordered, we will discuss a specific and reasonable time frame to fix your fault.
So, if you need to schedule a repair or you’re interested in taking out one of our ongoing PPM (planned preventive maintenance) contracts, please give us a call.
Our PPM contracts include regular servicing and maintenance of your security equipment, making sure they are in good working order. It’s important that your security systems are checked annually so that they have a greater chance of “doing their job” when they are most needed. After all, security breaches usually occur when you least expect them. As the saying goes, “It’s better to be safe than sorry.”
Out of office hours
Our emergency, out of hours’ services are open 24 hours on the phone to assess your situation and send out a team as soon as possible.
Our skilled engineers are trained and experienced to diagnose and repair faults arising from a wide range of security systems and manufacturers.
We aim to diagnose and fix your fault in a single visit.
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